Customer service is not dead! I don't know if there is enough room on this page to tell you all of the reasons why you should stop looking and hire J Wood immediately!! I am ecstatic we stumbled upon them! From the moment we walked into the door until the completion of the work, they were nothing but kind, professional, knowledgeable and extremely helpful! We had talked to a million different people and finally found someone we knew we could trust and we were not disappointed! Our new hardwood floor is nothing less than perfect and exactly what we wanted. The quality of their products was better than we had seen in other places, yet their prices were very reasonable. We loved the installers. They were wonderful to work with! I hated to see them go! What really put them over the top was how diligently they worked with our insurance company making sure we got what was right and fairly owed to us. Even after the job was complete and they were paid, they kept fighting for us and got us an additional check! They really went above and beyond our expectations in every way and we couldn't be happier with the final product or their customer service!Read More